To which countries do you ship?
We ship to all countries within Europe and the United States. Within Europe, we cover the shipping fees, so no extra costs are added on top of the sunglasses. For shipping to the United States, we charge €20 shipping fees.
What is the delivery time of your sunglasses?
All our sunglasses are delivered at home within 48 hours in the Netherlands and Belgium.
Can I track my parcel online?
All shipments are completely traceable online. You will receive an email notification with a tracking number and a link to track your parcel with the appropriate courier company once your order has been processed and packed.
What are the shipping fees?
We pay the shipping fees, so extra costs will never be put on top of the order. We also cover for the return fees. For shipping to the United States, we charge €20 shipping fees. The return fees from the United States are at your own expense.
How can I exchange my received glasses for a different model or colour?
If you are not satisfied with your new sunglasses and would prefer to exchange it for a different model or colour, please contact our customer service at firstname.lastname@example.org. We will send you a return label as soon as possible, which you can use to send back your received sunglasses free of charge. As soon as we have received your glasses, the new glasses will be sent to you immediately.
How can I return my glasses?
If you are not satisfied with your new sunglasses, you can always return your sunglasses free of charge within 14 days. You can contact our customer service at email@example.com and we will send you a return label as soon as possible. Once your glasses have arrived at our office, we will exchange your glasses free of charge or reimburse the full purchasing price to your bank account.
What is the quality of your lenses?
All our sunglasses are standardly equipped with high-quality CR39 gradient glasses with an anti-reflective coating. UV400, CAT3. CR39 is characterized by the good optical quality and lightweight. It weighs half as much as normal glass, which improves the wearing comfort. The glasses standard have a gradient in the glass. Gradient glasses have a permanent shadow that runs from top to bottom.
What are the sunglasses made of?
Our sunglasses are made of high quality biodegradable cotton based acetate, stainless steel hinges and teflon coated screws.
How are your sunglasses produced?
How do I know if the sunglasses fit?
A useful tip is to compare the dimensions of your current glasses with the sunglasses on our website so that you know which size you need. The width of the glass, nose bridge and the length of the arm are (almost) always listed on the inside of sunglasses arms. The dimensions of our sunglasses are listed on the product detail pages of the sunglasses. Should you have any further questions, always feel free to contact our customer service at firstname.lastname@example.org.
Where can I find the sizes of the different sunglasses?
You can find the dimensions of the glasses when you go the page of a specific model.
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Would you like to contact us commercially?
Please send an e-mail to email@example.com